How do I add team members to my organiser profile?
Organisers can add specific team members to their entire organiser profile and also implement specific role based access.
For example, you can add a “Host” for assigning users to sessions, you can add a “Box Office” admin for operating box office tasks, or a “Financial” admin for accessing financial reports etc.
The new Team roles replace the previous Profile Owners functionality and are on a whole organiser profile basis.
For existing profile owners, these have all been added as "Admins", which gives them the same access as profile owners.
You can add a member of your team to your organiser profile by doing the following:
- Sign in to your organiser account
- Go to Organiser Profile
- Select Team
- Click + Add Team Members
- Enter the team member’s full name and email address
- If they are a new user, it is advisable to have the team member create their own user account on Citizen Ticket first so they can set their own password
- If they are an existing user on Citizen Ticket, please enter their details, as per that account
- Choose which role you would like to assign them
- Click Save
- Team members will receive an email notification to inform them that they have been added to your Organiser Dashboard
Additional tips / guides