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How do I add team members to my organiser profile?

Organisers can add specific team members to their entire organiser profile and also implement specific role based access.

For example, you can add a “Host” for assigning users to sessions, you can add a “Box Office” admin for operating box office tasks, or a “Financial” admin for accessing financial reports etc.

The new Team roles replace the previous Profile Owners functionality and are on a whole organiser profile basis.

For existing profile owners, these have all been added as "Admins", which gives them the same access as profile owners.

You can add a member of your team to your organiser profile by doing the following:

  1. Sign in to your organiser account
  2. Go to Organiser Profile
  3. Select Team
  4. Click + Add Team Members
  5. Enter the team member’s full name and email address
    1. If they are a new user, it is advisable to have the team member create their own user account on Citizen Ticket first so they can set their own password
    2. If they are an existing user on Citizen Ticket, please enter their details, as per that account
  1. Choose which role you would like to assign them
  2. Click Save
  3. Team members will receive an email notification to inform them that they have been added to your Organiser Dashboard

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