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Dates - How do I use the “Time slots” settings?

Use “Time slots“ settings to carry out multiple actions for your time slot event (i.e. turn on timeslot view for your buy tickets widget, enable ticket exchanges between time slots and control of customer exclusivity for a timeslot).

To carry out these actions, follow the steps below:

  1. Navigate to your event dashboard.
  2. On the left hand side menu, click Setup.
  3. On the top right, click Time Slot Settings.
  4. You can also find Time Slot Settings by clicking "Setup" > "Calendar" and clicking on the "clock" icon called timeslots.

Please note that when following through the steps below, other options will appear as you click certain checkboxes.

Show dates as time slots

Select the checkbox to change the display of the dates to a grid of times in the buy tickets widget for easier customer interaction. The following modal will open when you click this:

  • Traffic light timeslots

Select the checkbox to colour code the customer calendar in the buy tickets widget. This will give customers a good indication of ticket availability when purchasing their tickets. Make sure you set the percentage at which the timeslots show amber (when ticket sales are below this %):

  • Show amber when tickets are below

Green (available), Amber (low availability) and Red (sold out).

One customer per time slot

Select this option if you would like a time slot to be marked as sold out once a customer reserves or purchases one or more tickets within a time slot.

Warning for different time slots

Customers are warned when buying from more than 1 time slot at a time

“Multiple time slots” Picking and choosing a timeslot for a few weeks ahead can be a mission for customers. Speaking to friends, family, looking at calendars, and planning days. Returning the next day to complete your booking once everyone's confirmed. We'll alert customers if their basket doesn't match up, to avoid disappointment on the day. If the choice was intentional, the customer can still complete the purchase.

Organisers - you can turn this off for your event if it doesn't apply to you by unchecking the box: "Customers are warned when buying from more than 1 time slot at a time".

  • Warning Message to show to customers

Example message to display: You are selecting tickets from two or more different time slots. If that is what you want to do, you can ignore this message.

Click Save when you have made your selections

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